| Attribute | Details |
|---|---|
| Company | Aircall |
| Location | Remote, India |
| Job Role | Support Operations – Technical Specialist |
| Experience | 0-2 years |
| Salary | ₹3-5 Lakhs per year |
| Qualification | Any Graduate |
| Apply Link | Check below for Apply Button |
Job Responsibilities:
- Technical Support: Troubleshoot and diagnose technical issues across different platforms and devices.
- Customer Assistance: Handle and resolve customer queries via phone, email, and chat.
- Automation: Familiarity with scripting languages (e.g., Python, Bash) and automation tools.
- Communication: Provide clear and patient assistance to users with technical issues.
Skills & Requirements:
- Strong understanding of IT systems, networks, and software applications.
- Proficiency in troubleshooting technical issues.
- Experience in handling customer queries.
- Excellent communication skills.
How to Apply:
- Click the “Apply here” button to be redirected to the company’s career page.
- Click on “Apply Online”.
- Register an account if you haven’t already.
- Login and fill in the application form with necessary details.
- Submit relevant documents (e.g., resume, mark sheet, ID proof).
- Verify all details and submit your application.
About Aircall:
Aircall is a cloud-based call center software company founded in 2014 and headquartered in Paris, France. It provides businesses with a modern communication platform designed to enhance team collaboration and customer service. Aircall’s platform integrates with CRM and helpdesk tools, offering features like call routing, IVR, and real-time coaching.
Selection Process:
- Written Test
- Technical Interview
- HR Interview
For more job opportunities, visit our website or join our Whatsapp group.