| Company | Position | Location | Salary | Experience | Openings |
|---|---|---|---|---|---|
| Tech Mahindra | Customer Support (Voice Process) | Remote (Pan India) | INR 13,500 – INR 15,000 | 0 – 3 years | 500 |
Job Description:
- Identify and assess customers’ needs to achieve satisfaction.
- Build sustainable relationships and trust with customers through open and interactive communication.
- Provide accurate, valid, and complete information using the right methods/tools.
- Handle customer complaints, provide appropriate solutions and alternatives.
- Keep records of customer interactions, process customer accounts, and file documents.
- Follow communication procedures, guidelines, and policies.
Mandatory System Requirements:
- Laptop or Desktop with minimum Core i3 gen 7 processor
- RAM – 8 GB or above
- Genuine Windows 10 or 11
- Minimum 20 MBPS Internet Speed (Broadband connection)
- Noise-cancelling headphones
- Power Backup
Preferred Candidate Profile:
- Good Spoken English & Hindi Skills
- HSC, Graduate, or Post-Graduate qualification
Perks and Benefits:
- Full-Time, Permanent Role
- Rotational Shifts
Contact Person:
Somi Ghosh – 7838204667
Industry Type: IT Services & Consulting
Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Education: Graduation Not Required
Key Skills: Communication Skills, Spoken English, Customer Service