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Skills/Requirements:
Travel Industry Knowledge: A solid understanding of travel destinations, holiday packages, flights, hotels, and other travel-related services is crucial. This expertise enables you to provide accurate and valuable advice to clients.
Customer Service Skills: Excellent interpersonal skills are necessary to understand customer preferences and provide personalized recommendations. Ensuring customer satisfaction is a top priority.
Sales Skills: The ability to upsell and cross-sell holiday packages and services, maximizing revenue while meeting customer needs, is essential.
Communication Skills: Clear and effective communication, both verbal and written, is crucial for conveying information, answering queries, and negotiating with clients and service providers.